Privacy Policy
Last updated: November 21, 2025

This Privacy Policy explains how Sprout KPI Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and protects personal information when you use the Sprout KPI software, website, and related services (the “Service”).

1. Information We Collect

We may collect:

Personal Information

  • Name

  • Email address

  • Company information

  • Account credentials

Usage Information

  • Log data

  • IP address

  • Browser and device information

  • Activity within the platform

Connected Account Data

If you connect third-party accounts (e.g., QuickBooks), we access data you authorize through their APIs in order to provide the Service.

Support Communications

Information you provide when contacting us for assistance.

2. How We Use Information

We use collected information to:

  • Provide, maintain, and improve the Service

  • Synchronize data from third-party platforms

  • Customize analytics, dashboards, and reporting

  • Communicate with you about updates, security issues, and support

  • Comply with legal and regulatory requirements

3. Sharing of Information

We may share information:

Service Providers

With vendors who help operate the platform (hosting, analytics, integrations, security).

Third-Party Connections

When you connect your account to QuickBooks or another integration, we share and receive data as authorized by you.

Legal Compliance

When required by law, regulation, or legal process.

Business Transfers

If we undergo a merger, acquisition, or restructuring.

We do not sell personal information.

4. Cookies and Tracking

We may use cookies and similar technologies to enhance the Service and analyze usage. You may disable cookies in your browser, but some features may not function properly.

5. Data Security

We use reasonable technical and administrative safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal information as long as necessary to provide the Service and comply with legal obligations. Aggregated or anonymized data may be retained indefinitely.

7. International Users

If you access the Service from outside the United States, your information may be processed in the U.S., which may have different data protection laws than your jurisdiction.

8. Your Rights

Depending on your location, you may have rights to access, update, correct, or delete personal information. To request any of these, contact us at the email below.

9. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will update the “Last updated” date and post the updated policy on our website.

11. Contact Us

Sprout KPI Inc.
15918 S. Mercer Hollow Cove
Draper, UT 84020
Email: tlighten@thelightengroup.com